AOL TTY service for the hearing-impaired: 80 (to use this service, you must have TTY-enabled equipment).Customer and technical support en español: 86.
Help with your AOL account, connection or other technical issues: 80. To get an access number to sign on to AOL: 88. Selecting the most appropriate number will help you get the support you need as quickly as possible. To speak to a customer support consultant or use our automated telephone system, please choose a toll-free telephone number from the list below. Look at how they cunningly word their phone help information: To heck with it! I’ll call them on the phone and cancel my account the old-fashioned way, since it appears there’s no way to accomplish it electronically. No way to quit through that avenue, but I am prompted to create a “security question” which I do so by indicating my favorite film. My next attempt at a solution is to use AOL Help, then click on “Chat With Us: Billing Support”.įive minutes of seeing a “Loading Java Applet…” message later, I’m convinced that it’s another dead end and quit. Which leads to the question: how do I cancel my AOL account? Click on it and - amazingly - “The area you have reached is not yet available on this version of AOL. #AOL DESKTOP GOLD FEE FULL#
Come back soon” message (which is weird) and “quit” produces a full blown search of the Web.īuried in those search results, however, is what I seek: Cancel AOL Account. The logical next step would be to try Keyword “cancel” or “quit”, but “cancel” pops up a “not yet available. I started out by logging in to my AOL service. To answer your question, I thought it would be fun to share exactly how I tried to cancel my own AOL account. For example, there’s no “Cancel My AOL Service” option on the “Help” menu. For what are obvious reasons AOL doesn’t make it easy for you to quit their service. My experience in this regard has been terrible.